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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ann McNulty

March 14, 2023

5  out of  5 rating by Ann McNulty
"Very happy with process of switching my home, auto and umbrella policies to State Farm at this office. Great customer service. Very knowledgeable agent Kailey answered my questions thoroughly. Excellent in-person and email communication."

Andrew Cole

March 8, 2023

5  out of  5 rating by Andrew Cole
"Very thorough and easy to get questions answered. Great office deal with."

Julie Kluge

February 20, 2023

5  out of  5 rating by Julie Kluge
"Dawn is amazing. Extremely easy to talk to and so knowledgeable!! I really enjoyed talking to her and look forward to doing so again. Thank you, Dawn, for being so helpful!!!"

Sheryl Schuck

January 23, 2023

5  out of  5 rating by Sheryl Schuck
"Talked with James this morning. He was very helpful, and helped us replace our existing auto, home and personal liability coverages."

Grace Fleszewski

January 10, 2023

5  out of  5 rating by Grace Fleszewski
"It was delightful to work with Chelsea Statz. She was enthusiastic, honest, and extremely helpful in getting me the coverage I needed. I’m very appreciative of the wonderful customer service I received!"


December 16, 2022

5  out of  5 rating by Jackson
"Kailey was awesome! She worked very thoroughly to set me up with auto, homeowners, and life insurance in one sitting! She walked through how they all work, explained what the coverages are, and worked several quotes to fit my budget. By the end of our phone call, I had all my insurance needs covered, with competitive rates, and a far superior customer service experience than my previous insurance company. I would definitely recommend working with her!"

Max Wilson

December 10, 2022

5  out of  5 rating by Max Wilson
"Big thanks to Diane for the informative and patient review of my policies!"

Dona Zander

December 7, 2022

5  out of  5 rating by Dona Zander
"First time I’ve had such a pleasant experience with an insurance company!! James Witkowski and Carter Gilkes are top notch and my loyalty remains with State Farm! Seriously, you need to check this agency out."

Kaleb Conklen

December 2, 2022

5  out of  5 rating by Kaleb Conklen
"Kailey was super helpful going through my policies. She pointed out and recommended coverage that my policies were lacking. I could tell that Kailey really cared and took the time to explain things for me. I would recommend her and the rest of the team at Dawn Goplin State Farm to anyone looking!"

William Bullock

November 22, 2022

5  out of  5 rating by William Bullock
"I have been working with Dawn for well over 15 years and recently sat down with, Kailey, who I thought was very detail oriented and great to work with. I appreciated her advice on where I could save with my insurance premiums."

Tim Kohls

November 5, 2022

5  out of  5 rating by Tim Kohls
"Kailey, was an absolute pleasure and very knowledgeable about the product she is selling. circle back."

Sidney Schneider

November 3, 2022

5  out of  5 rating by Sidney Schneider
"Kailey was so helpful, responsive, and personable. She was such a pleasure to work with to get me started with State Farm!"

lacey nelson

October 25, 2022

5  out of  5 rating by lacey nelson
"Chelsea was awesome!! She got everything I needed handled very quickly while also explaining any questions and making sure everything would work the best it could for me."

Madelyn A

October 20, 2022

5  out of  5 rating by Madelyn A
"I spoke with Kailey in Dawn's office, and the whole process was a breeze! Insurance and other billing situations give me major anxiety, so I was nervous to have to purchase my own auto insurance for the first time. But, Kailey was incredibly nice, easy to talk to, and explained everything in detail. It was a positive experience and I'm confident in the policy and discounts she set me up with. Highly recommend!"

Tim Jones

October 19, 2022

5  out of  5 rating by Tim Jones
"I have been a client of Dawn Goplin State Farm (DGSF) for a decade or so. We have had several claims over the years and I never worry that the team at DGSF has our best interests at heart. I trust them and believe that the advice they give me is rooted in a genuine desire to take care of our family. Recently my Toyota Tundra was totaled by another State Farm customer. Diane Berg, and Dawn Goplin herself, worked closely with me to get my loss covered, and the way that DGSF handled that touchy situation really cemented the relationship for me. Diane has taken the time to understand our needs and insurance objectives and she always has the answers that I need to make informed insurance decisions."


October 14, 2022

5  out of  5 rating by Michael
"I have been with State Farm for several years. I can easily say they have been excellent to work with. They continue to find me discounts and savings even without me having to ask or contact them. Out of the blue you may just get a call or text saying "Hey, we found some discounts for you and you are going to save X amount on your bills going forward". Communication has been great, anytime I have called I have gotten right to a real person that can assist me with my policy or answer any questions. I would highly recommend contacting Dawn if you are in the market for an insurance agent."

Chance Johnson

October 13, 2022

5  out of  5 rating by Chance Johnson
"I recently moved states so I was a little worried about the transfer process, but Kailey was extremely helpful and made the transfer process super easy. She explained every detail and waited patiently for me to gather my thoughts. I would highly recommend Dawn’s State Farm office to anyone in the area."


October 10, 2022

5  out of  5 rating by David
"I was helped by Kailey at Dawn Goplin State Farm on the phone. She got all the information needed to transfer my insurance quickly and explained any changes. It was a pleasant experience."

Kevin Chen

October 1, 2022

5  out of  5 rating by Kevin Chen
"Having just moved to Madison from out of state, I had a great experience signing up for auto and renter's insurance with Kailey. She was very friendly and knowledgeable and was extremely helpful when explaining the different options and savings that I could get."

Holly Nonn

September 20, 2022

5  out of  5 rating by Holly Nonn
"Dawn and her staff have nothing less than amazing!! I have never been in a accident and my boyfriend was involved in a rollover in our van. They were there for every question and anything I needed to get my claim filed! They truly care about the customers and I will for ever keep recommending people to use Dawn and her team!! I can’t thank them enough for everything"

Abby Besemer

September 9, 2022

5  out of  5 rating by Abby Besemer
"Just signed up for Auto and Renters insurance after moving. Everything went smoothly and I had a great experience with Diane Berg and Dawn Goplin."

Linda B

September 1, 2022

5  out of  5 rating by Linda B
"Moving from Pa to Wisconsin. Chelsea was so helpful and made the transition very easy I appreciate it"

Brooke Hall

September 1, 2022

5  out of  5 rating by Brooke Hall
"Kailey went above and beyond for us today with a quick request for help with Camper Insurance. Was fully covered with amazing customer service in under 15 minutes by adding it to our existing home and auto insurance. Thanks for all you do Kailey!"

Sarah Jade Gund

August 29, 2022

5  out of  5 rating by Sarah Jade Gund
"The agent who assisted me was pleasant and easy to work with including understanding our financial situation but encouraging a right amount of protection and being honest but kind. It was a great experience. I highly recommend them!"

Holly Mathews

August 17, 2022

5  out of  5 rating by Holly Mathews
"I had the pleasure of working with Diane Berg, and I had the most wonderful experience. She was kind, helpful, and fun to talk to as we set up my policy! She also gave me some nice recommendations in the area, so she really went above and beyond!"