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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of William G.

William G.

October 1, 2024

5  out of  5
rating by William G.
"Traci Johnson made my experience working with State Farm very enjoyable will look forwards to working with them again. She was very knowledgeable and extremely friendly to work with. 10/10 would recommend!"
We responded:
"Thanks so much for the kind words, William! It was a pleasure to take your call today and work with you! We appreciate your business and look forward to working with you on all of your insurance needs. :) - Traci"
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Madison Hergenrader

September 23, 2024

5  out of  5
rating by Madison Hergenrader
"Dawn is an excellent State Farm agent for all things auto, renters, and especially as a financial planner. I enjoy each appointment with Dawn as she is welcoming, kind, and knowledgable. The staff are easy to communicate with, timely, and professional. I enjoy that State Farm has options for virtual visits and offers a plethora of financial planning services. Thanks Dawn and the team!!"
We responded:
"Aww Madison, thank you for your kinds words. We are so grateful to work with you for all your needs ! So glad we could connect through State Farm’s Good Neighbor Connect - it allows us to your time more efficiently! My team and appreciate you taking time to share your review. Thank you again. Dawn"
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Greg Grenier

September 20, 2024

5  out of  5
rating by Greg Grenier
"Phenomenal insurance agency"
We responded:
"Thank you, Greg for the kind words! Always a pleasure to work with you!! - Traci "
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Brooke Bushman

September 18, 2024

5  out of  5
rating by Brooke Bushman
"I've worked with Dawn Goplin's State Farm office for the past 17 years, half while I lived in Madison and the other half after I moved to Tucson. At this point, I only have my term life insurance policy remaining with her office. When I sought to explore a Whole Life Insurance policy to fund both my daughters' college and my future retirement, I again turned to her staff. Chelsea Statz helped me initially explore this path last year, and again this year when it was time to press the G0-button. At that point I had to officially move to Nicole Ferrero's State Farm branch here in Tucson to execute the policy. Both Dawn and all her staff, most recently Chelsea, have been fantastic and very responsive, which kept me as a State Farm customer all these years. Highly recommended!"
We responded:
"Brooke, it was so great working with you! I'm so glad we were able to explore your life insurance options and set your daughters up for success! Thank you for your kind words :) -Chelsea"
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Brayden Neuendorf

September 18, 2024

5  out of  5
rating by Brayden Neuendorf
"Traci was very helpful, knowledgeable and easy to work with! Not to mention, State Farm saved me a lot of money!"
We responded:
"Thanks for the kind words, Brayden! It was a pleasure to work with you and I'm so glad we were able to save you money! - Traci"
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Aaron Kiefert

September 16, 2024

5  out of  5
rating by Aaron Kiefert
"Dawn and her team are always extremely helpful! Very knowledgeable and quick to respond. Shout out to Kirsten who goes above and beyond anytime I have a question or need information. Highly recommend this team!!"
We responded:
"Thanks so much, Aaron! We love working with amazing people like you and are always happy to jump in when needed for your family! 😊"
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Steve Parrott

September 5, 2024

5  out of  5
rating by Steve Parrott
"Got excellent E&E (expert and expeditious) help from Traci and Gina on a request to provide insurance info to our credit union. Thanks!"
We responded:
"Thanks so much for the kind words, Steve! We always love being able to help our customers and appreciate you being a part of Dawn Goplin Agency! - Traci & Gina"
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Andrea Peirce

August 26, 2024

5  out of  5
rating by Andrea Peirce
"I was shopping around for new insurance and referred to Dawn's office through a friend. Working with Traci was wonderful, she covered all my needs for auto and renters insurance reducing my rates by $400 (every 6mos) & that was even with more coverage!"
We responded:
"Thank you so much for the kind words, Andrea! It was such a pleasure to work with you! I'm so happy we were able to save you money on your auto and renter's insurance while increasing your coverages!! We're so glad you chose to work with us at Dawn Goplin Agency! :) - Traci"
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Ann Schmidt

August 23, 2024

5  out of  5
rating by Ann Schmidt
"We had a lengthy claim following a storm which damaged our home and surrounding property. Dawn Goplin’s office was fantastic helping us through this claim. Thank you !"
We responded:
"Thank you so much, Ann! It was my pleasure helping make this process as smooth as possible for you both. -Ally"
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Sierra Ballweg

August 23, 2024

5  out of  5
rating by Sierra Ballweg
"I’ve been with Progressive for almost 11 years and had bare minimum coverage. I was able to make the switch to State Farm, have significantly better coverage, and save money in the process thanks to Gina and Traci at the Dawn Goplin agency! 😊"
We responded:
"Thank you, Sierra! So happy we were able to help increase your coverages and save you money! Thanks for choosing our office for your insurance needs!!! -Traci and Gina "
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Jon Case

August 21, 2024

5  out of  5
rating by Jon Case
"Dawn’s team had been truly fantastic to work with! Always available to answer questions, provide feedback, and help with issues. If I were to ever move back to Wisconsin, they’d be a top ten call to get set up with insurance."
We responded:
"Hi Jon - Thank you so much for the kind words! We appreciate the feedback and selfishly hope you come back to Wisconsin! I wish you luck in your new chapter and new adventures. Thank you from all of us at Dawn Goplin State Farm. - Ally "
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Ryan

August 20, 2024

1  out of  5
rating by Ryan
"I've had State Farm auto insurance for over a decade and recently bought a used car to replace the one I was currently driving. Before buying the car I called to get an idea of how my payment would change and was told it would be an increase of $2/month. I ended up buying the car. When I went in to switch my insurance over, the price they actually charged me was over $50/month more, nearly double what I was paying before. Not happy with the bait and switch."
We responded:
"Hi Ryan! We appreciate you sharing your feedback with us. We apologize for any inconvenience caused and are actively trying to reach you to talk through this further. Please give us a call back at 608-662-9900 so we can assist you. Your satisfaction is our priority, and we are here to help. - Dawn Goplin Agency"
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Jennifer Wiegand

August 19, 2024

5  out of  5
rating by Jennifer Wiegand
"I am pleased to announce I just switched my auto and renters insurance to State Farm. After being with another company for over 25 years and paying an outrageous premium I had to make the switch. The process was so easy and I can’t believe how much money I’m saving! Thanks to Traci and Gina at the Dawn Goplin agancy “Like a good neighbor, State Farm is there”!! 😃"
We responded:
"Thank you so much for the kind words, Jen! It was a pleasure to work with you, and we're so glad you chose to work with us at Dawn Goplin Agency. I'm so happy we were able to help get all of your coverages into place and save you a lot of money!! - Traci & Gina"
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carren corcoran

August 9, 2024

5  out of  5
rating by carren corcoran
"I have had State Farm for approx 10 years now after another famous Insurance entity was going to drop me simply because I was a police officer with a patrol dog with no issues. We have insurance on 2 houses, 3 vehicles, 1 motorcycle, 3 rv campers, and our small business. In 2016 we had a house fire that required us to rent for approx 5 months- State Farm covered everything from our rent to the little stuff like our first aid kit that was destroyed in the fire. I can reach someone 24/7. Dawn's office has exceptional folks who are efficient and kind. I can not imagine life without them"
We responded:
"Hi Carren, thanks so much for your kind words! We love working with you and look forward to many more years to come! - Kirsten :) "
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Nancy Rocks

August 3, 2024

5  out of  5
rating by Nancy Rocks
"Five Stars for Scott who patiently reviewed our current policy and answered all of our questions. Professional and knowledgeable. Highly Recommend!"
We responded:
"Hi Nancy! We're so glad we got the opportunity to go through all of your coverages with and answer all of your insurance questions! We always want to make sure you know your coverages and that they are the best fit for you! Looking forward to being your good neighbor for years to come!"
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Loren Miller

July 26, 2024

5  out of  5
rating by Loren Miller
"Easy to work with and always very responsive. Was nice to proactively get an annual consultation call, which Scott was very helpful with in explaining. Great office/agent to work with for State Farm coverage."
We responded:
"It was great having the opportunity to work with you and go over all of the coverages you have with us here! We love being able to go through each part of your insurance and make sure they're all the best fits for you and your family! So excited to be your good neighbor for years to come!"
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J L

July 22, 2024

5  out of  5
rating by J L
"I have been super happy with my experience with State Farm - I switched here about a year ago to get a better rate. Chelsea is so awesome to work with and makes things very easy to understand!"
We responded:
"Jenn, thanks so much for your kind words! I’m so happy we could get you better rates and were able to help you better understand your coverages. Thanks for being so great to work with! -Chelsea"
Profile photo of Gayla Nichols-Jensen

Gayla Nichols-Jensen

July 22, 2024

5  out of  5
rating by Gayla Nichols-Jensen
"I'm so happy I switched to State Farm. The people are spectacular and caring. Thank you, Dawn and Traci."
We responded:
"Thanks so much for the kind words, Gayla! It was a pleasure to work with you, and we're happy to help anytime. :) - Traci"
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Susan Andrews

July 17, 2024

5  out of  5
rating by Susan Andrews
"If you have a question, they have the answer!! Very thorough in finding the appropriate coverage for your current life situation."
We responded:
"Thank you Susan, we enjoy working with you to make sure all of your insurance needs are met, and questions are answered! -Diane"
Profile photo of Leann Moberly

Leann Moberly

July 16, 2024

5  out of  5
rating by Leann Moberly
"Diane was amazing. Spent much time helping me change insurance. She was super patient and walked me through every detail and question! Thanks Diane."
We responded:
"Hi Leann, I really enjoyed working with you and going over all the details of the insurance coverage we can help you with! Thank you so much for working with us! -Diane"
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Jason

July 14, 2024

5  out of  5
rating by Jason
"A well earned 5 star review for 6 star service. Went above and beyond explaining everything we discussed, ins and outs so no surprises. Most informational and simplified process a clueless teen adult could ask for. Most importantly gets you the most for the least."
We responded:
"Hi Jason- you were a pleasure to work with, and you are now a well-informed teen! I'm so glad I could help you with all of your insurance coverage, and make sure State Farm can be there for you whenever you need us! -Diane @ Dawn Goplin State Farm"
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Ashley McNamara

July 9, 2024

5  out of  5
rating by Ashley McNamara
"Give Chelsea a raise! She helped me so much when changing my policy."
We responded:
"Ashley, I'm so glad we were able to help you with your insurance needs. Thank you for being so great to work with! -Chelsea"
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Thinh Duong

July 5, 2024

5  out of  5
rating by Thinh Duong
"I had an absolute amazing experience here. Everyone was so nice and professional. Diane did an awesome job guiding and explaining everything to me. Highly recommend this agency to everyone!"
We responded:
"Hi Thinh, I enjoyed helping you understand and implement the right insurance for your needs in Wisconsin, and I look forward to helping you in the future as well! Welcome! -Diane"
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Jeffrey Freymiller

July 4, 2024

5  out of  5
rating by Jeffrey Freymiller
"She was honestly one of the most professional and nolagable in her job and it was a pleasure to do business with her and statefarm"
We responded:
"Thanks so much for the kind words, Jeff! It was a pleasure to work with you and help with your insurance needs! We’re so happy you chose Dawn Goplin Agency! -Traci"
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Claire Finucane

June 24, 2024

5  out of  5
rating by Claire Finucane
"Diane helped me get set up with condo insurance and was amazing! Definitely recommend meeting in person if it is your first time!"
We responded:
"Hi Claire, I'm so glad I could help you with your insurance! I'm excited for your new home, thank you for choosing to work with us! -Diane"