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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Bulgerin

March 24, 2025

5  out of  5
rating by David Bulgerin
"We’ve been with Dawn Goplin State Farm for our home and auto insurance for years, and we couldn’t be happier with their service. The team is proactive in reaching out to discuss our coverage and ensure we have the best options for our needs. Scott was especially helpful during our recent annual review, taking the time to answer all our questions and make sure we were fully covered. It’s great to work with a team that is knowledgeable, responsive, and cares about their customers."
We responded:
"Hi David! Thank you so much for your review! We're so happy we get to be your good neighbor and are able to help you with all of your insurance coverage needs! "
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James Nguyen

March 21, 2025

5  out of  5
rating by James Nguyen
"Diane was very helpful with all of the concerns I had with my policy. Everything was handled efficiently. No complaints."
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David Larson

March 19, 2025

5  out of  5
rating by David Larson
"I recently worked with Traci at the Dawn Goplin agency to obtain quotes for our insurance package. Traci did a very thorough job and went through each policy very carefully. She asked a lot of questions and recommended coverages we may have missed, if not for her expertise."
We responded:
"Thank you for the kind words, Dave! It was my pleasure to go through the quotes! It's my goal to make sure the coverages fit your needs! - Traci"
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Douglas Storts

March 18, 2025

5  out of  5
rating by Douglas Storts
"It was a pleasure to speak with Traci. She was friendly, professional and very helpful."
We responded:
"Thank you so much for your kind words, Doug! It was truly a pleasure speaking with you as well. I'm so glad I could assist you, and I appreciate your feedback. - Traci"
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melody braaten

March 12, 2025

5  out of  5
rating by melody braaten
"Always quick to respond and take care of my needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maddi A

March 12, 2025

5  out of  5
rating by Maddi A
"I've been getting my auto and renters insurance through this State Farm Agency for five years now and they have always been incredibly helpful. As a young adult who was new to getting insurance for myself, I was nervous about the process, but everyone here has been nothing but kind and helpful. Traci calls me once a year to ensure everything is updated and that I'm getting the best rate possible, which I really appreciate. My partner and I recently combined policies and Traci helped us get the best deal on that too. High recommend!"
We responded:
"Thank you so much, Maddi! It was my pleasure to go over your policies with you and make sure everything is updated and accurate! my goal is to ensure you feel comfortable and informed, and I'm so glad you've always had a positive experience with our office. Your recommendation means a lot to us, and I look forward to continuing to work with you. - Traci "
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Jason Iverson

March 6, 2025

5  out of  5
rating by Jason Iverson
"amazing attention to detail, which is vitally important when it comes to insurance. Making the switch is easy peasy and we found cost savings over the previous insurer."
We responded:
"Thank you so much for the kind review Jason! I really enjoyed getting to know you, and I'm so glad we could help get you to a better place! I look forward to working with you in the future! -Diane"
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Zoey guo 郭姝妤

February 28, 2025

5  out of  5
rating by Zoey guo 郭姝妤
"Max was super helpful and we saved $100+ per month from StateFarm for our house insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Max "
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Alle Millam

February 27, 2025

5  out of  5
rating by Alle Millam
"Traci was friendly, thorough, professional, and detailed with her information. She was sure to include every option available to make sure my needs were met. Great customer service. I was choosing between 2 companies and the prices were similar. I ended up going with State Farm because of Traci's great attitude and work. Thank you!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience and that my efforts made a difference in your decision. It was a pleasure to assist you and ensure that all your needs were met. I look forward to continuing to work with you!!! -Traci "
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Susan Roquitte

February 17, 2025

5  out of  5
rating by Susan Roquitte
"Just spoke with Max and he was extremely helpful! Thanks to Dawn and her staff for their excellent service!"
We responded:
"Thank you so much for the kind words! I'm glad I could help you. We’re all here to make sure you have the best experience possible! If you need anything else, don’t hesitate to reach out."
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Kerry Butitta

February 13, 2025

5  out of  5
rating by Kerry Butitta
"Chelsea was cheerful, knowledgeable and efficient helping us to put together a new policy for rental property that we still own in Wisconsin, traits that were much appreciated as we now live out of state and must rely on doing business entirely over the phone."
We responded:
"Thank you for your kind words, Kerry! It was so great to work with you and get your coverage set up for your rental property. I'm glad we got this taken care of for you! -Chelsea"
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Russ Christian

February 11, 2025

5  out of  5
rating by Russ Christian
"Max at State Farm was excellent, thorough, and persistent. He helped me navigate several areas of confusion, including incorrect part number, select service status change, used vs. new part cost differential, and attempts to escalate claim review status. He did it all with patience and poise."
We responded:
"Thank you, I’m glad to hear that I could assist you and work through this claim with you. It’s important to me to provide thorough support, and I truly appreciate your recognition of my efforts. -Max"
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Jim Olson

February 11, 2025

5  out of  5
rating by Jim Olson
"I recently decided to shop for new home and auto insurance. I was given a referral to State Farm agency of Dawn Goplin. My agent Traci provided me with a very honest comparison and the savings was simply unbelievable. Thank you Traci for your patience and professionalism and making the whole process simple. Jim"
We responded:
"Thank you for your kind words, Jim! I appreciate it! It was my pleasure working with you. I'm glad I could help you find great savings on your home and auto insurance. I look forward to continuing to work with you. :) Welcome to the State Farm family! – Traci"
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John Zonta

February 1, 2025

5  out of  5
rating by John Zonta
"I had the pleasure of working with Tracy Johnson today. She was very knowledgeable and very helpful and my overall experience left me satisfied to the point where I switched all my insurance for my house into Vehicles over to your company. I will be calling back sometime in the near future to discuss my recreational vehicle insurance."
We responded:
"Thank you so much for your kind words, John! I’m so happy to hear that you had a positive experience working with me. It’s great to know that my assistance helped you feel confident in switching your insurance to our company. I look forward to continuing to work with you and discussing your recreational vehicle insurance when you’re ready. - Traci"
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Marla Hughes

February 1, 2025

5  out of  5
rating by Marla Hughes
"Traci was very helpful in setting up our renters insurance as well as moving our other policies from out of state to Wisconsin. Such an easy process, thank you."
We responded:
"Thank you so much for your wonderful review, Marla! I'm glad I could help you set up your renter's insurance and transition your other policies to Wisconsin. Making the process easy for you was my goal, and I'm so happy you had a positive experience. I look forward to continuing to work with you! - Traci"
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Sashie Spring

January 29, 2025

5  out of  5
rating by Sashie Spring
"I had a great video visit with Traci today. She went over all of my coverage with me and was so very patient with me with all of my questions. I feel very secure in insurance choices and the safety it provides. It is comforting to know I have multiple ways to contact my agents, and my questions will be answered incredibly quickly and with so much kindness. Thanks Traci! :)"
We responded:
"Thank you so much for your kind words! I truly enjoyed our video visit and I’m glad I could help with your coverage questions. It means a lot to us to know that you feel secure in your insurance choices and are always here to help! Your comfort and peace of mind are our top priorities! Thanks again for your trust and support at Dawn Goplin Agency! -Traci "
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Destiny Child

January 27, 2025

5  out of  5
rating by Destiny Child
"Max was super helpful in fixing my automatic payment issues for my renters insurance and providing me all the info so that the problem would not occur again! Thank you Max!!!"
We responded:
"Thank you for taking the time to complete this. We are always here to help! - Max"
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Mason Engle

January 26, 2025

5  out of  5
rating by Mason Engle
"Traci was absolutely amazing, she went above and beyond to help me with getting car insurance when purchasing my vehicle. Traci was amazing and did way more than she needed to make sure that I had as little stress as possible going through the whole process."
We responded:
"Thank you so much for the kind words, Mason! I’m so glad I could help make the process of getting car insurance smoother for you. It was my pleasure to make sure you felt supported and stress-free as much as possible. I look forward to continuing to work with you!! - Traci"
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Laura Gill

January 23, 2025

5  out of  5
rating by Laura Gill
"Very helpful and customer centric. Love working with this team!"
We responded:
"It was my pleasure! We are always here to help! - Max "
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steve Low

January 22, 2025

5  out of  5
rating by steve Low
"Talked withTraci there and she handled my new policy. Was pleasant and very satisfied."
We responded:
"Thank you for your kind words, Steve! I'm so glad I was able to help get your new policy started with our office. Your satisfaction means a lot to us! I look forward to continuing to work with you! - Traci "
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Amber Martin

January 22, 2025

5  out of  5
rating by Amber Martin
"Did a review of our insurance coverages with Scott. He was very knowledgeable and through. Dawn and her team have been our insurance agent for the past several years. Highly recommend!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had a positive experience during your review of your coverages. We take pride in our team's knowledge and commitment to providing excellent service. It’s wonderful to know that we have been able to support you over the years. We truly appreciate your recommendation and look forward to continuing to serve you and being a good neighbor to you!"
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Matthew No

January 16, 2025

5  out of  5
rating by Matthew No
"Chelsea was very informative helping me with my renewal and very understanding of my needs. No aggressive upselling and very personable."
We responded:
"It was so great to chat with you and review your policies, Matthew! I'm glad we were able to help. Thank you for your kind words and being a great customer to work with! -Chelsea"
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Alec Nocco

January 11, 2025

5  out of  5
rating by Alec Nocco
"Scott was very friendly and helpful with an annual review."
We responded:
"Thank you for your kind words! It's always a treat to get the opportunity to go through all of your current coverages with us and update everything so that your insurance needs are all being met appropriately! Hope we get to do many, many more in the years to come!"
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Noelle Ghrer

January 8, 2025

5  out of  5
rating by Noelle Ghrer
"Traci and Max were very informative during my review, and answered any questions that I had. A big thank you to these two and all of the incredible staff at Dawn’s agency!"
We responded:
"Thank you for your kind words, Noelle! We’re so glad we could assist you during your review. Your feedback means a lot to us, and we look forward to continuing to help you with your insurance needs! - Traci & Max"
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Holly Nonn

January 8, 2025

5  out of  5
rating by Holly Nonn
"Dawn and her staff have nothing less than amazing!! I have never been in an accident and my boyfriend was involved in a rollover in our van. They were there for every question and anything I needed to get my claim filed! They truly care about the customers and I will for ever keep recommending people to use Dawn and her team!! I can’t thank them enough for everything 1/7/2025 Max was amazing helping me with road side assistance for my vehicle that was died! He walked me through the proceed and provided the phone number! He also followed up to make sure that it was taken care of"
We responded:
"I am so glad that we were able to be there to help you with your auto claim! Accidents are hard, and we’re you chose us to help you when you need us most!!"