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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jing Pang

September 29, 2025

5  out of  5
rating by Jing Pang
"We had a great experience with State Farm for getting our auto insurance. Process was very fast and easy. Max also made it super clear for us. Thanks a lot!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Max"
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Ashley Moody

September 24, 2025

5  out of  5
rating by Ashley Moody
"I recently worked with Traci to obtain a quote on various policies. She was great to work with and was very quickly to communicate with me when I had any questions. She took the time to go over each of the policies to make sure we had the correct coverage. I was shocked by how much we will be saving by switching insurance companies and also will be receiving better coverage. Highly recommend working with Traci! She is very knowledgeable and detailed in the work she does!"
We responded:
"Thanks so much for your kind words, Ashley! I'm so excited to have you guys as a part of our office! It was my pleasure to assist you and I'm so glad you are getting better coverage while saving money! Always here to help! :) - Traci"
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Ben Schaefer

September 23, 2025

5  out of  5
rating by Ben Schaefer
"Great service with many detailed quotes showing all of my options for insurance! It was a great look into my options and hope to do more work with them in the furture."
We responded:
"Thanks for the kind words, Ben! It was great working with you and I'm glad I could give you options to choose from for your insurance. :) I look forward to continuing to work with you! - Traci "
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미스터훈훈

September 22, 2025

5  out of  5
rating by 미스터훈훈
"Best service I have ever received!!!"
We responded:
"Thank you very much for this kind review! Please let us know if you need assistance with anything! We are always here to help! - Max"
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Barbara Askew

September 19, 2025

5  out of  5
rating by Barbara Askew
"Traci was very helpful and showed patience while I was in there. Thanks for the information provided."
We responded:
"Thank you for the kind words! It was my pleasure to assist you, and we're excited you're a part of our office! -Traci"
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Ellie Culver

September 12, 2025

5  out of  5
rating by Ellie Culver
"Great service! Max was very personable!"
We responded:
"Thank you for taking the time to share this Ellie! We are always here to help! - Max"
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Darren Hansen

September 9, 2025

5  out of  5
rating by Darren Hansen
"Excellent group of people at this Insurance agency and very good service. Had a great discussion with Chelsea today who guided us through some changes and patiently answered our questions."
We responded:
"Thank you for your kind words, Darren! Great having you part of the office and look forward to being able to continue to help with your insurance needs and questions! -Chelsea"
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Kelsey Tuthill

September 9, 2025

5  out of  5
rating by Kelsey Tuthill
"Max was great to connect me with the best policies to fit my needs. Great, friendly service and support!"
We responded:
"Thank you for your review, Kelsey! We are always here to help! - Max"
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Michelle Anglemyer

September 6, 2025

5  out of  5
rating by Michelle Anglemyer
"Scott was the best! Thank you again for all your help. Super friendly and very willing to help you with your home owners insurance."
We responded:
"Thank you so much for your kind words, we're so happy that Scott was able to help you with your home owners insurance and we're so excited to have you as a client with us at Dawn Goplin's State Farm office. Looking forward to continuing to work with you!"
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Wynn Doman

August 30, 2025

5  out of  5
rating by Wynn Doman
"Traci was very friendly and easy to work with. She helped me get a great quote on my renters and auto insurance!"
We responded:
"Thank you for your kind words, Wynn! It was great working with you, and it was my pleasure to help with your auto and renter's insurance! Excited to have you as a part of our office and looking forward to continuing to work with you! - Traci"
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Alyssa Santos

August 26, 2025

5  out of  5
rating by Alyssa Santos
"I worked with Traci and she was so lovely! She helped with all my questions and made the process incredibly smooth. Would recommend her to anyone."
We responded:
"Thank you so much for your kind words! It was a pleasure to work with you! I'm excited to have you as a part of our office and I really appreciate the recommendation! I look forward to continuing to work with you! :) - Traci"
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Alondra Flores

August 25, 2025

5  out of  5
rating by Alondra Flores
"Traci was awesome at explaining all of the insurance options and helping me get established with them."
We responded:
"Thanks so much for your review, Alondra! I'm so happy to help! :) I'm excited your part of our office and I look forward to continuing to work with you!! - Traci "
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Pete Navratil

August 20, 2025

5  out of  5
rating by Pete Navratil
"Max Ellenbecker helped me set up my renter's insurance policy for college, and was super on top of it---even reached out to *me* to finish the process! Very proactive"
We responded:
"Thank you, Pete! Our goal is to provide outstanding customer service all of the time. We are always here to help! - Max"
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Amy C Head

August 18, 2025

5  out of  5
rating by Amy C Head
"The team at this State Farm agency was so helpful to our family. Gave us a great quote for services and were very thorough and friendly. Special shout out to Traci Johnson for great customer service throughout this entire process of switching insurance. Definitely like “a good neighbor!”"
We responded:
"Thank you so much for your kind words, Amy! It was my pleasure to help you guys throughout the process of switching your insurance to our State Farm office. I'm excited to have you guys as a part of our office and looking forward to continuing to work with you! - Traci "
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Dan Rosetta

August 16, 2025

5  out of  5
rating by Dan Rosetta
"I recently worked with Chelsea Statz at the Dawn Goplin agency to set-up insurance on my home and cars. I simply can’t say enough about my positive experience; Chelsea was professional, helpful, kind and knowledgeable. She also got back to me quickly on all of my follow-up questions. Just a great overall experience."
We responded:
"We appreciate you, Dan! Thank you for your kind words! I'm so glad we were able to help you with your auto and home insurance. Really looking forward to having you part of our office! -Chelsea "
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Toni O'Connell

August 15, 2025

5  out of  5
rating by Toni O'Connell
"Dawn and her team are the best! Customer service is 2nd to none! Would highly recommend this Dawn’s agency as they truly care about each and every customer they serve!"
We responded:
"Thank you so much for your kind words, Toni! Your recommendation means a lot to us, and we're grateful to have you as a part of our office! We look forward to continuing to work with you!! - Dawn Goplin Agency Team"
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Erick Schroeder

August 14, 2025

5  out of  5
rating by Erick Schroeder
"Traci did an awesome job helping us get our home owners and auto policy. She answered any questions we had and anticipated possible roadblocks we may encounter in the future."
We responded:
"Thank you so much for your kind words! It was my pleasure to help you with your home and auto insurance! We're excited to have you guys as a part of the office and I look forward to continuing to work with you guys!! - Traci"
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Alex Shariff

August 13, 2025

5  out of  5
rating by Alex Shariff
"Kirsten was fantastic to meet with and helped make things go quite smoothly as my policy renewal date is steadily approaching. Nothing but good things to say from my end in this exchange. Easy 5 stars and high praises all around."
We responded:
"Thanks, Alex! It was so great getting to know you while we reviewed your coverages. Looking forward to the next time we get to chat! – Kirsten "
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Nate Shakouri

August 11, 2025

5  out of  5
rating by Nate Shakouri
"I worked with Chelsea Statz at State Farm to set up a bundled policy, and she was absolutely fantastic. Chelsea made the entire process smooth and stress-free, explaining all my options clearly and helping me find the best coverage for my needs at a great value. She was friendly, professional, and incredibly responsive to all my questions. I truly appreciate her dedication and the extra effort she put in to make sure I was taken care of. Highly recommend Chelsea if you’re looking for excellent service and peace of mind with your insurance!"
We responded:
"Thank you so much for your kind words! :) So excited to have you guys part of the office and I look forward to continuing to work with you guys on any of your insurance needs. Always here to help! -Chelsea"
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Sunny Sun

August 8, 2025

5  out of  5
rating by Sunny Sun
"State Farm is recommended by an insurance major friend in Madison area and I also heard that they have good reputation when clients have to file a claim. I was out of States when applying for the renter's policy and the online quote system didn't work well for me for some firewall problem I have. I simply and randomly choose here from google search and Chelsea has been so helpful and responsive walking me through this regardless of all the inconvenience including trouble of international calls. Fair rate and great service, highly recommend this to everyone!"
We responded:
"Hi Sunny, I'm so glad we were able to get you part of the office! We are happy to help in any way and look forward to continuing to work with you! -Chelsea"
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Stacy Schuster

August 7, 2025

5  out of  5
rating by Stacy Schuster
"I can’t say enough good things about my experience with Max at State Farm. After submitting a claim, he guided me through the entire process with professionalism, clarity, and genuine care. He was incredibly responsive every step of the way, answering my questions quickly and making sure I felt supported. It's so reassuring to have an agent who truly looks out for you—thank you for making a stressful situation so much easier!"
We responded:
" Stacy, it’s always our goal to provide the utmost customer service at all times! I’m glad we were able to assist you with this, we are always here to help. Max"
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Jill Weigel

August 2, 2025

5  out of  5
rating by Jill Weigel
"Working with Chelsea was a pleasure. She submitted proposals in a timely fashion and worked within my budget. Also shared a laugh or two."
We responded:
"It was great working with you, Jill! I'm glad we got the coverages you wanted all while working within your budget. Glad to have you part of the office! -Chelsea"
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Michelle Schultz

July 31, 2025

5  out of  5
rating by Michelle Schultz
"Kisten was extremely knowledgable about my policies and helped save me money!"
We responded:
"Thanks, Michelle! It was great getting to know you and happy to get your family in a better spot! - Kirsten"
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Garrett Low

July 31, 2025

5  out of  5
rating by Garrett Low
"Traci and Chelsea were very helpful in getting me renter's insurance quickly and with the highest coverage for the rate."
We responded:
"Thank you for your 5-star review! Our State Farm team is happy to be your good neighbor and look forward to continuing to work with you! - Traci"
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Jorge Gallegos

July 28, 2025

5  out of  5
rating by Jorge Gallegos
"Great service! Thank you Allison for all your help, it really makes complicated changes seem so easy."
We responded:
"Thank you so much for taking the time to leave this for me. I really appreciate it and I'm always happy to help how I can. Thank you! - Ally "