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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Noelle Ghrer

Noelle Ghrer

January 8, 2025

5  out of  5
rating by Noelle Ghrer
"Traci and Max were very informative during my review, and answered any questions that I had. A big thank you to these two and all of the incredible staff at Dawn’s agency!"
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Holly Nonn

January 8, 2025

5  out of  5
rating by Holly Nonn
"Dawn and her staff have nothing less than amazing!! I have never been in an accident and my boyfriend was involved in a rollover in our van. They were there for every question and anything I needed to get my claim filed! They truly care about the customers and I will for ever keep recommending people to use Dawn and her team!! I can’t thank them enough for everything 1/7/2025 Max was amazing helping me with road side assistance for my vehicle that was died! He walked me through the proceed and provided the phone number! He also followed up to make sure that it was taken care of"
We responded:
"I am so glad that we were able to be there to help you with your auto claim! Accidents are hard, and we’re you chose us to help you when you need us most!!"
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Terry G.

January 8, 2025

5  out of  5
rating by Terry G.
"Traci was great and easy to work with and helped me save a bunch with auto insurance and was just all around a great person to work with. Thank you Traci!"
We responded:
"Thank you for your wonderful review! I'm so glad I could help you save on your auto insurance. It was a pleasure working with you, and I truly appreciate your kind words! I look forward to continuing to work with you! - Traci "
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David Murphy

January 4, 2025

5  out of  5
rating by David Murphy
"Traci is competent and amazing! She walked through all of the needs and problems and successfully got me signed up!"
We responded:
"Thank you for the kind words, David! It was my pleasure to help get your insurance started with Dawn Goplin Agency! I look forward to continuing to work with you! - Traci"
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Nagarjun Talluri

January 3, 2025

5  out of  5
rating by Nagarjun Talluri
"Services are good"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jessica Resch

January 2, 2025

5  out of  5
rating by Jessica Resch
"Diane was very helpful and friendly. She takes some time annually to meet with me to review our policies and see if there are any additional discounts we could get. Having a car accident is never a fun thing to have happen, but Max was there to help us get connected to all the right people working on our claim and ease us through each part of the process including helping us with our medical claim portion. Thank you Max!"
We responded:
"Hi Jessica! I enjoyed meeting with you and going over your home and auto insurance coverage, and always look forward to talking with you each year to make sure you have the coverage you want and need! Thank you! -Diane Jessica, we are always here to help. It was my pleasure to assist you in working to navigate the claims process! - Max"
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Kathie Coenen

December 27, 2024

5  out of  5
rating by Kathie Coenen
"I spoke with Scott today and reviewed our home and auto coverage. He was very friendly and knowledgeable. I learned things that I never knew before. Also, he was not pushy, which I appreciate. Great service!"
We responded:
"Thank you so much for your kind words! We always want to be as detail oriented as possible and I'm so glad I was able to provide you with service you felt was of excellent quality. I'm looking forward to many years of helping you and all our wonderful customers!- Scott"
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Alonzo Hunter

December 26, 2024

5  out of  5
rating by Alonzo Hunter
"Max was very helpful with helping me with my car insurance savings. He also answered all my questions as well. Great customer service."
We responded:
"Thank you so much for always being such a great customer! We look forward to helping you save money on your car insurance for many years to come! - Max"
Profile photo of Claire F.

Claire F.

December 24, 2024

5  out of  5
rating by Claire F.
"Just set up auto, renters, and personal liability insurance policies with State Farm through Dawn Goplin Agency. Traci was courteous, kind, and extremely helpful throughout the whole process. I'm grateful to her for her help in walking me through the details of my policies and understanding my insurance coverage."
We responded:
"Thank you for the kind words, Claire! It was great working with you to make sure your insurance needs were met. I'm so happy I was able to help you! - Traci"
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Angelo Montoya

December 24, 2024

5  out of  5
rating by Angelo Montoya
"Love this place! Always doing what they can to help! Thank you Kristen for all the hard work we truly appreciate it!! You guys are the best!!"
We responded:
"Thanks, Angelo! We are always happy to help amazing customers like you! Have a great holiday! - Kirsten "
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Dan Cody

December 23, 2024

5  out of  5
rating by Dan Cody
"Had a review of coverage with Scott today. All good."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. We love getting the opportunity to review your coverages with us and make sure everything is fitting your needs and by the sounds of it they are! Looking forward to working with you for years to come!"
Profile photo of Karla Gregory

Karla Gregory

December 22, 2024

5  out of  5
rating by Karla Gregory
"Traci was super helpful and thoroughly explained the changes to my policy. I would highly recommend Dawn Goplin for affordable insurance!"
We responded:
"Thank you so much for your kind words! Your recommendation means a lot to us! We are always here for any further questions or as you need assistance, please don't hesitate to reach out. We appreciate your support! - Traci"
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Sarah S

December 19, 2024

5  out of  5
rating by Sarah S
"Dawn's been my agent for 15 years. Her office has been available whenever I've had issues or questions."
We responded:
"Thank you so much for your kind words, Sarah! We truly appreciate your loyalty over the past 15 years. It's always our goal to be here for our clients whenever they need assistance or have questions. If there's anything else we can do for you, please don't hesitate to reach out. We're here to help! - Traci "
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Libby Israel

December 18, 2024

5  out of  5
rating by Libby Israel
"Diane made getting everything set up such a breeze! I definitely recommend!"
We responded:
"Thank you for your the kind words, I'm so glad we could help you get things going, and I'm looking forward to working with you in the future! "
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M. H.

December 17, 2024

5  out of  5
rating by M. H.
"I found the best rate here for coverage after comparison shopping, the customer service is awesome. There is a great feeling of being welcomed and I really like having a local agent office available."
We responded:
"I’m so glad we were able to welcome you to the office! Thank you for the kind words and I look forward to continuing to work with you! -Chelsea "
Profile photo of Prabhu Rajendran

Prabhu Rajendran

December 16, 2024

5  out of  5
rating by Prabhu Rajendran
"Spoke to Scott today on my renewals and policy. He did a good job of going through all the line items and the details to it. Would greatly advise the agency for folks in need of auto and home insurance"
We responded:
""Thank you so much for your kind words! We're so glad we could assist you with your home and auto insurance renewals and clarify the details of your policy. It's always our goal to be a good neighbor and provide the best services possible. We truly appreciate your recommendation for our agency! Scott"
Profile photo of Kat

Kat

December 13, 2024

5  out of  5
rating by Kat
"I want to thank Dawn, Max and Mike for helping us to get some wonderful answers. To help us through just difficult time when our house was flooded by our dishwasher. Able to put my husband and I up in a wonderful hotel, during the . Do to my husband's Lewy Body disease they worked with us. Because we have unusual circumstances. Dawn, Max is a wonderful asset to your agency. All of them went over and above what we ever expected. . I can't thank everybody enough for everything you did for us and are still doing for us. Look forward to seeing the finished project and our kitchen a new floor. Thank you so much"
We responded:
""Thank you Kat! It was my pleasure to help you throughout this claim process. We are always here to help". Max"
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Wendy Bedale

December 13, 2024

5  out of  5
rating by Wendy Bedale
"I've been with Dawn Goplin for a long time, maybe 20 years, and her agency has always been great. Just had a checkup visit with her employee Scott. It was painless and fast!"
We responded:
"Hi Wendy! Thanks so much for being our good neighbor for over 20 Years! We always enjoy the opportunity to review your coverages and make sure everything is fitting your needs the best! Looking forward to another amazing 20 years with us here at Dawn Goplin's State Farm! Scott "
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Beck Bailey

December 10, 2024

5  out of  5
rating by Beck Bailey
"Ally is great and easy to work with! Friendly and informative, she makes the car insurance process a breeze. We love our State Farm agents!"
We responded:
"Hi Beck - Thank you so much for your kind words, I really enjoyed working with you! I truly appreciate it, and I know our office as a whole, is grateful as well. We all do our very best here at Dawn Goplin State Farm :) - Ally "
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Diane Jax

December 4, 2024

5  out of  5
rating by Diane Jax
"Another very positive experience. Dawn Coplin's agency has always provided professional, personal, trustworthy customer care to me as a client. It was delightful working with Diane."
We responded:
"Hi Diane, Thank you! It's a delight to have you as a customer in our office, and I enjoy meeting with you and making sure your insurance coverage is correct, and your needs are taken care of! -Diane"
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Sue Gribble

December 4, 2024

5  out of  5
rating by Sue Gribble
"Traci was extremely helpful, knowledgeable and patient in reviewing my current policies and helping me to update them. I've always had excellent interactions with State farm and have been very happy with them as an insurance company"
We responded:
"Thank you so much for the kind words and positive feedback, Sue! We truly appreciate it! We look forward to continuing to work with you and help you with your insurance needs. - Traci"
Profile photo of Liang Huang

Liang Huang

November 30, 2024

5  out of  5
rating by Liang Huang
"I've been with Dawn Goplin's State Farm office for nearly 20 years, and I couldn’t be happier with the service. Insurance isn’t something you think about much until you need to file a claim or make changes—like buying a new house or car or dealing with big life changes. This past year, we had a lot going on: a new home, a few vehicle purchases, and changes in our growing family. Through it all, Kirsten Branton at Dawn Goplin's office has been amazing! She’s been incredibly helpful, guiding me through all the updates, providing clear pricing and coverage options, and staying positive and proactive even with all the back-and-forth. I highly recommend Dawn Goplin’s office—they truly deliver top-notch customer service!"
We responded:
"Thanks, Liang! It was a joy to work with you during your exciting life changes. Always happy to help! -Kirsten "
Profile photo of Michael Thom

Michael Thom

November 27, 2024

1  out of  5
rating by Michael Thom
"This past year I have experienced significant disappointment with State Farm's corporate behavior (canceling my homeowner's insurance because of three very minor (in my view) payouts over the last few years due to events totally out of my control. I have been their client for over 40 years!!! In addition to homeowners and auto insurance my wife and I have each carried expensive, large term insurance policies for the last 16 years. Fortunately the only remaining individual at Dawn Goplin's office with any compassion and kindness is Ally Gunther. She has gone above and beyond the expected in assisting us with the acquisition of and transfer of coverage to a new local insurance company here in Madison, WI. She has been prompt and honest in informing us of refunds we might have been due once our new insurance coverages (home and auto) were fulling in effect with our new company. Keep up the great work Ally!"
We responded:
"Thank you so much for taking the time to leave this for us. I'm happy that those of us at the office were able to provide the best care we could in a tough situation. We appreciate your feedback and would love to connect with you to be sure your main concerns are voiced to the right people. We look forward to connecting with you soon. - Dawn Goplin Team "
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Alex

November 26, 2024

5  out of  5
rating by Alex
"Just switched to State Farm to bundle home and auto insurance with my partner. She's been with them for years and has been very happy. Our agent, Kirsten, was incredible while we were figuring out coverage and pricing, and we're looking forward to continuing to work with her, Dawn's agency, and State Farm in general."
We responded:
"Thanks, Alex and Maddi! You were so great to work with, too. I am looking forward to growing our relationship and helping you with all your future insurance needs! - Kirsten"
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Jamie Stenner

November 24, 2024

5  out of  5
rating by Jamie Stenner
"Traci was an amazing help with my insurance questions."
We responded:
"Thanks Jamie, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. We are always here to help, and look forward in assisting you with your insurance needs. - Traci"